Privacy Policy for 1Rx

This is the Privacy Policy for 1Rx, accessible from https://www.1rx.in. Platinoid Technologies Pvt. Ltd. urges you to carefully read and review this Privacy Policy Statement before accessing or using the 1Rx web or mobile application. By accessing or using this platform, you agree to abide by this Privacy Policy. If you do not agree, you must discontinue use.

Platinoid Technologies Pvt. Ltd., including its subsidiaries, affiliates, and group companies (collectively referred to as "1Rx"), reserves the right to update or modify this Privacy Policy at any time without prior notice.

Commitment to Privacy

We are committed to protecting the privacy of personal information and handling it responsibly in accordance with applicable privacy laws and regulations.

This Privacy Policy explains:

• How we collect, use, and disclose your personal information.
• How you can access, correct, or request the deletion of your personal information.
• How to lodge complaints about breaches of privacy legislation.

Any updates to this policy will be made available on our web and mobile applications.

Collection of Information

Active Collection :
1Rx collects personal information that you voluntarily provide through various channels, such as forms, phone calls, or email. For example, you may submit your name, contact details, and other information when requesting services or responding to surveys.

Passive Collection : We may also collect certain information automatically, including:

• Cookies, web beacons, and other technologies that help us analyze site traffic, preferences, and user behavior.
• Browser and device information such as IP addresses and operating systems.

Note: Passive collection methods cannot identify you personally unless combined with other information you provide.

Use of Information

1Rx uses your information to:

• Respond to your inquiries and requests efficiently.
• Deliver customer support services.
• Provide updates, alerts, or promotional messages as authorized by you.
• Improve and customize our services and platform experience.

Authorization for Communication :
By using 1Rx, you consent to receiving alerts, SMS, calls, or commercial communications from Platinoid Technologies Pvt. Ltd. or third-party service providers.

To opt-out of communication, email us at support@1rx.in or call +91 4040254493.

Disclosure of Information

1Rx does not sell, trade, or otherwise transfer personal information to third parties except as necessary for:

• Providing services in collaboration with trusted partners under confidentiality agreements.
• Complying with applicable legal obligations or court orders.
• Protecting the rights, safety, or property of 1Rx or others.

Data Protection

We maintain robust technical and organizational security measures to protect your personal data.

• All data submitted is encrypted and stored securely.
• We are not liable for any breaches resulting from data transmission over the internet.

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected.

Spamming Policy

1Rx does not engage in or support spamming.

• Periodic emails or notifications are sent only to users who have opted to receive them.
• You may opt out of these communications at any time.

Links to Third-Party Websites

Our platform may contain links to external websites or resources.

• 1Rx is not responsible for the content or privacy practices of these third-party platforms.
• Accessing such links is at your own risk.

Policy Changes

This Privacy Policy is subject to updates to reflect technological advancements, legal changes, and business practices. The most recent version will include the effective date.